Amazon Support Integration

Once upon a time, our Amazon support got out of hand. We started forwarding Amazon emails to our helpdesk to get them back under control. But to our dismay, everything arrived in a jumble of raw data, and conversations weren’t threaded.

Now you can integrate your Amazon account with your customer service platform* and make support faster, better, and easier.

Features

Capabilities

  • Create canned responses and automated replies
  • Manage and track social media support requests and phone calls
  • Collect, analyze and act on customer service data
  • Get all your one-way notifications instantly including return requests and A-to-z Guarantee claims
  • Lift your Amazon seller rating and product reviews into the sky using set-and-forget feedback requests.
  • Manage all your marketplace messages from the helpdesk of your choice.

Get Started