Grow your online business like magic!

Integrate Re:amaze with eBay, Amazon, Shopify, Etsy, Walmart, and more and manage all your support on one screen—even on mobile.

Key Features

  • Answer eBay messages from the same screen as Amazon, Walmart, Shopify, and more.

  • Start a conversation with any eBay customer from our optional order and feedback notifications.

  • Solve cancellations, Resolution Center cases & returns, Best Offers, and more inside Re:amaze.

  • Make Amazon data appear like magic in Re:amaze response templates and Workflows.

  • Trigger Amazon’s “Mark as ‘No response needed’” and “Request a Review” buttons from inside Re:amaze.

  • Help customers while you sleep using Amazon-compatible autoresponders.

  • Acknowledge orders and update shipping statuses without logging in to Walmart.

  • Answer messages and track data with all of Re:amaze’s astounding support tools.

  • Approve returns or cancel orders with a snap of your fingers.

  • Pull up more Shopify data beside each ticket, including SKUs and shipping fees.

  • Get more data in dynamic variables, like billing address and total spent on the last order.

  • Issue full or partial refunds, cancel while restocking, and update buyer & order info.

  • Saw your response times in half by pulling dozens of order details into your response templates.

  • Make problems disappear—validate orders, upload shipping info, and issue refunds without leaving Re:amaze.

  • Stop logging in to Back Market just to check for new orders with our optional New Order notifications.

  • Stun your customers with instantly personalized autoreplies and response templates.

  • Answer in a flash with the help of 50+ order details next to each Newegg message.

  • Empower your team to upload shipping info, cancel orders, and remove items from orders.

  • Email Etsy customers from Re:amaze or teleport into the conversation on Etsy.

  • Complete orders on the same screen where you read messages and view order details—no more shuffling around.

  • Stop using stagnant canned replies—save time with Etsy placeholders in Re:amaze response templates.

Instant Notifications

We’ll help you get all your marketplace notifications to your Re:amaze account, including:

  • Amazon A-to-z Guarantee claims.
  • eBay Resolution Center notifications.
  • Walmart escalations.
  • New orders.
  • Everything else you need to run your business.

Our built-in walkthrough videos guide you through every step of setup. Integrate Re:amaze with eBay, Amazon, Shopify, Etsy, Walmart, Back Market, and Newegg in minutes.

Re:amaze offers some of the world’s best support tools for online stores. It only needs a little magic from ChannelReply to become the perfect ecommerce helpdesk.

Manage all your marketplace messages from the helpdesk of your choice.